attitude

Are you a Loan Officer Suffering from, “Just Enough Business?”

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willtosucceedIf there is one thing I ask my seasoned loan officers to change right out of the gates when they first engage in coaching with me, it’s their, “willingness level.”

You may want more business. You may want more Realtor partners. You may want more direct consumer leads, BUT, the most important question to ask yourself is, “What am I willing to do to get more of what I want?”

Your willingness level will always dictate how much opportunity you can expect. And, to be clear, one’s willingness level is not measured in words, it’s measured in action.

Here are a couple of examples of what I tend to hear from seasoned mortgage professionals struggling with a lack of will…

“I did all that networking stuff before and it never works.”

OR

“Yes, I know I’m supposed to be calling my past customers, but I don’t want to feel like I’m begging anyone for business.”

The examples above are rife with assumption-Assuming there’s no new networking opportunities, no new way to glean business from networking events and that their past experience with networking won’t be any different, today. Assuming their customers don’t want to hear from them and don’t want to help them.

All of these assumptions are simply knee jerk reactions to protecting the core issue, which of course whittles down to that nasty, four-letter “F” word…FEAR!

Everyone feels a certain measure of fear when faced with situations that makes them feel vulnerable or requires them to commit to a game plan for the long haul.

At some point, many (not all) mortgage professionals become complacent, too comfy and stop stretching themselves. They want more business, but they’re not in enough financial, “pain” to be willing to get out of their comfort zones to make more happen.

If they’ve got, “enough” in their pipeline, then they’re mildly happy. When the pipeline dips again and they don’t feel like there is quite enough, then they get frustrated, spend money and time here and there on different, “shiny gems” hoping for a quick fix.

99% of the time the, “shiny gem” doesn’t pan-out, the money spent doesn’t lead to the leads they hoped for and the one networking gig they begrudgingly show up to, is a bust.

Then, ‘thank God’, a few good leads suddenly come in from one or two of their old, stand-by referral partners and ‘gratefully’ they immediately turn ALL of their attention to those leads and the cycle of, “just enough business” is set into motion all over again.

If this sounds even mildly familiar, read on…

If one accepts that there are no short-cuts to growing their mortgage business and much of what it took to get going in this business in the first place is still required today in order to grow, then all that’s left to consider is…Are you willing to feel the fear and do it anyway?

Here’s what works to grow the business, always has and always will. The GREAT news is that there’s a variety of creative approaches when engaging in the following activities and I should know, I have an entire roster of mortgage professionals I coach who are tackling these business builders in different ways:

  • Various networking (social, business, charity, etc.) and continued follow-up, WORKS!
  • Staying in touch in a personal way (live calls, video, client appreciation events, social media) with our past customers, WORKS!
  • Making sure we are calling on our Realtors and seeing them face to face (socially and professionally), WORKS!
  • Asking for referrals, WORKS!

Stop assuming-Find the will-Get committed-Feel the fear and DO IT ANYWAY!

If you need help getting committed to your business growth goals and getting out of the rut you’re currently in, reach out to me and Ask for a Complimentary Business Coaching Session!

Let’s Take a Closer Look at How BIG Change REALLY Happens…

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takealookLooking for big change, a shift, a break, a “Hell Yeah” or a “Halleluja” to come your way this year?

It’s not unusual to launch into a New Year hoping for these things to occur in our business lives. A lot of us will spend a good amount of time researching new marketing spins, the latest trends in social media and systems that we hope will make the BIG difference.

Not that these endeavors aren’t worth the time, BUT the biggest change that must occur in your business this year in order to rise up from your current plateau, will stem from the inside, not from something you purchase or determine to implement.

You want big change in your business? You must change, first!

Here’s what you may be faced with changing:

Your attitude-Do people call you for advice? Do people share their good news, victories and celebrations with you? Do you share ideas openly? Do you listen more than you talk? Do people refer you? Do people smile at you? What type of people (other than your family) do you spend the majority of your time with…what’s their attitude?

Your excuses-Is it your lack of time that keeps you from getting things done? Is it the fact that you don’t have an Assistant that keeps you from doing more? Is lack of money the reason you’re not growing? Are you not the right shape, not from the right area, didn’t graduate from the right school or too old/too young to get more business? Are your kids, spouse, friends, co-workers, Management and the dog at the root of why you can’t work on your goals?

Your willingness-Do you stop short of stepping outside your comfort zone? Do you shy away from tackling new opportunities? Have you learned anything new lately? Do you give, first? Do you refrain from asking for referrals? When is the last time you did something that you were very afraid of trying?

Your expectations-Do people take advantage of your time? Are everyone else’s procrastinations taken on as your emergencies? Do you over promise and under deliver? Do you hold your team accountable? Do you regularly communicate your expectations to your team, customers, referral partners, vendors, etc.?

Your discipline-Do you squander time? Do you have a plan? Do you complete your tasks? Do you show up when you say you’re going to show up? Do you plan out your day ahead of time? Do you stick to your goals? Do your stick to routines? Do you stay up too late, eat poorly, drink too much, lack exercise or live in the past?

Each person’s interpretation of the questions above will no doubt be different. Take a moment to jot down your thoughts about yourself in relation to these 5 game changers then ask someone who you trust and knows you well to write down their observations of you and compare notes. (Critical tip: thank your willing participant, do not compare notes together, do not defend yourself or question their comments the next time you see them).

“Your Reality Is a Reflection of What You Believe You Deserve”-Tova Payne

Stuck in a Mental Rut?

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Need to re-wire your brain? Try these easy and effective mindset changers and get out of the mental rut you’re stuck in.

-Choose a mindset book that moves you (I loved, Get Out of Your Own Way by Robert K. Cooper)

-Write & read positive affirmations daily.

-Work ON your business, not IN your business, at least once a month.

-Stop watching the news.

-Get rid of, “analysis paralysis” and just do it!

-EXERCISE-even just a little bit.

Pick one or do a little bit of all six ideas. It’s a start and a start is all we need to begin to gain the change we envision.